Vicky is a highly experienced paramedic with over 24 years in emergency and urgent care. Her career has spanned frontline work with the NHS and specialist roles in telephone triage across the South West, giving her a deep understanding of both urgent clinical needs and the human side of care. Having supported countless patients and families through some of their most vulnerable moments, Vicky has built a reputation for her calm presence, professionalism, and unwavering commitment to wellbeing. What sets Vicky apart is her ability to bring together the very best of medical expertise with holistic support. As a breathwork practitioner and life coach, she recognises that health is more than a physical concern, it’s also emotional and mental. Many people arrive at appointments feeling nervous, overwhelmed, or unsure. Vicky’s unique skillset means she can hold space with empathy, ease anxiety through breathwork techniques, and empower individuals to feel safe, heard, and confident in their own healing journey. Her passion lies in ensuring every patient and client leaves not only well cared for, but also reassured, supported, and respected. For Vicky, health and wellbeing aren’t just about solving problems in the moment; they’re about creating a positive, lasting experience where people feel seen and valued.

Gabriela Shilcock is a friendly and experienced phlebotomist with a background in Emergency Care and NHS GP surgery work. She is skilled in both adult and paediatric phlebotomy, including managing difficult veins with confidence and care. Gabriela is calm, reassuring, and highly attentive to patient comfort, particularly for those who feel anxious about blood tests or have additional needs. Her Emergency Care training allows her to recognise and respond quickly to signs of distress, ensuring every patient feels safe, supported, and at ease throughout their appointment.

Amy brings over 17 years of experience in office administration to her role as Senior Administrator, including 9 years working on reception. She plays a vital role in supporting both patients and clinical staff, ensuring the smooth day-to-day running of the clinic.​ Known for her dedication and strong work ethic, Amy takes pride in offering a high standard of service and care. Her warm, friendly personality creates a welcoming atmosphere for everyone who visits the clinic. Whether she’s answering queries, coordinating appointments, or assisting with behind-the-scenes administration, Amy is always ready to help with kindness and professionalism.​ Her approachable nature and attention to detail make her an integral part of the team, helping patients feel reassured and supported throughout their journey with us.